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Store - Customer Service

Product Assortment and Availability

Products located in the Studio Store section of this website are the only products available for direct online purchase at this time. Many Scotty Cameron products are limited production and as such we cannot supply you with any limited edition models from past product releases.

Due to high demand, please note that some styles, colors and sizes may sell out within a matter of minutes.

To check the availability of Scotty Cameron Putters and/or Accessories in your area, we suggest contacting an Authorized Titleist Dealer. To locate a dealer near you, please visit our dealer locator by clicking here.

Our goal is to always provide Scotty Cameron merchandise to you as soon as possible. We currently do not accept backorders. In the rare case that an order is accepted for an item that is out of stock, we will make ever effort to ship the product to you immediately upon receipt from our supplier or you will receive a full refund if the product is not available.

If you prefer to place your order via telephone or have questions regarding your Studio Store order, please call our Customer Service Center toll free at (866) 841-0100. Our representatives are available Monday through Friday from 8:00 AM to 5:00 PM PST, excluding the holidays listed below.

Titleist Authorized Resellers:

Current Authorized Titleist Resellers may be eligible for wholesale pricing at the ScottyCameron.com Studio Store. All purchases are subject to restrictions and account verification. Orders must ship to the account ship-to address on file with the Acushnet Company.

A major credit card is required for all purchases made at the Studio Store. To place an order, please check out the Studio Store for product availability, then have your credit card ready and call our Customer Service Department at 866-841-0100.

Terms and Conditions

By purchasing product from the Studio Store, you agree with the Terms and Conditions of sale.

Sizing Chart

Unisex/Men's
Small 36 – 38
Medium 38 – 40
Large 42 – 44
3XL 46 – 48
2XL 50 – 52
3XL 52 – 54

Return Policy

If you are not completely satisfied with your purchase for any reason, return the merchandise, in "like new" condition, within 14 days of receipt for an exchange or refund. Please note that CD's and DVD's are not returnable once the original retail packaging has been opened.

To return merchandise:

1) Request a Return Authorization (RA) number from ScottyCameron.com via email StudioStore@ScottyCameron.com or by phone toll-free (866) 841-0100.

2) Apply proper postage and mail (no COD's will be accepted) to the following address:

ScottyCameron.com Returns
ATTN: RA# _____
7401 Katelyn Court, Suite A
San Diego, CA 92120

3) Return product. Write the RA number on outside of box and on original packing list. If you wish to exchange the product for a different size or color, please clearly mark the request on the packing list. We will make every effort to fulfill the request, however we cannot guarantee exchanges.

4) Return shipping freight charges are your responsibility. Please use a carrier that offers tracking capabilities, such as UPS, Airborne, or Federal Express and keep a copy of the tracking number(s) for your records.

5) Refunds will be credited to the credit card that was used at the time of the initial order. Once we receive the returned merchandise, please allow 1 to 2 billing cycles for the credit to appear on your statement. An email confirmation of the credit will be sent to the email address on file once the return is processed.

6) Original shipping and handling is non-refundable; tax will be automatically calculated and refunded based on the amount of the return.

Shipping and Handling

For details regarding shipping and handling of Studio Store orders, please visit our Shipping Info section.

Methods of Payment

A major credit card is required for all purchases made at the Studio Store.We currently accept Visa, MasterCard and American Express. Please note, you credit card will be charged at the time the order is placed.

Taxes

Certain sales or other taxes may apply to your purchase. These taxes vary from state to state and will be collected for orders shipped to states where these taxes are applicable. The amount of tax charged is based on current state and local tax rates as well as other factors, including the identity of the seller, the type of item purchased, and the shipment destination of the order. Please review and confirm the taxes applied to your order in your shopping cart before submission.

Club Cameron Membership

Club Cameron members receive an exclusive welcome kit filled with items only available to members. In addition, members receive access to the password-protected Club Cameron portal of ScottyCameron.com where we keep you informed about what's happening inside the Putter Studio.

Club Cameron members also have 48-hour first priority to purchase Scotty Cameron-designed apparel, accessories, and other Cameron Creations released to the online Studio Store. Please note that we reserve the right to alter the style of the contents included in the Membership Kit throughout the year as we come up with new and exciting Club Cameron merchandise.

E-News Registration

If you would like to receive the ScottyCameron.com E-Newsletter you may register your email address. Once registered, login to your account and click on "Edit Your Profile" and make sure the box is checked that reads "Yes, please send me the Club Cameron newsletter!"

If you are currently registered and are not receiving the E-News, please login to your account and click on "Edit Your Profile.” Make sure the box is checked that reads "Yes, please send me the Club Cameron newsletter!" If the box is already checked, please modify your junk/spam filter settings to allow incoming "@ScottyCameron.com" email addresses. This will prevent our newsletters from being filtered into your junk or spam mail folder. You may also need to add StudioStore@ScottyCameron.com and CustomShop@AcushnetGolf.com to your address book to ensure our emails reach your inbox.

E-News Unsubscribe

If you would like to unsubscribe to the Scotty Cameron E-News list, please sign in to your account at the top right corner of this page.

Once you are signed in, click on "Edit Your Profile” then deselect the "Yes, please send me the ScottyCameron.com newsletter!" box. You will then be removed from the mailing list.

Contact Information

If you have any questions or comments regarding orders, returns, or products, contact the Studio Store toll-free at (866) 841-0100 or e-mail StudioStore@ScottyCameron.com. Our representatives are available Monday through Friday between 8:00 AM and 5:00 PM PST, excluding the following holidays:

Monday, May 26, 2014
Friday, July 4, 2014
Monday, September 1, 2014
Thursday, November 27, 2014
Friday, November 28, 2014
Thursday, December 25, 2014

If you have any questions or comments regarding customization, restorations, or other technical putter-related questions, contact the Custom & Restoration Shop at (760) 591-9720 or e-mail CustomShop@AcushnetGolf.com. Our representatives are available Monday through Friday, between 8:00 AM and 5:00 PM PST, excluding the following holidays:

Monday, February 17, 2014
Friday, April 18, 2014
Monday, May 26, 2014
Friday, July 4, 2014
Monday, September 1, 2014
Monday, October 13, 2014
Thursday, November 27, 2014
Friday, November 28, 2014
Monday, December 22, 2014
Tuesday, December 23, 2014
Wednesday, December 24, 2014
Thursday, December 25, 2014
Friday, December 26, 2014

For all other Titleist Putter or Club related questions, please contact Titleist Customer Service at (800) 555-9282 or The Titleist Golf Club Warranty & Repair Department at (800) 742-7609.

If you have any questions or comments regarding products from the Scotty Cameron Museum & Gallery in Japan, please visit www.cameron-museum.com.

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