|
|
 |
|
Shipping and Handling
Orders sent to destinations within the 48 contiguous United States will be shipped via FedEx. Service and insurance options will be determined on the submission form. Customers will have a choice of air service only due to the value of the contents, ranging from 2nd day air to overnight delivery. Your shipping charges will be a calculation of the weight of the products you submit, the insurance amount specified and the destination in which they are being sent. ScottyCameron.com requires a street address for all shipments; FedEx will not ship to a Post Office Box.
Once your package leaves the Scotty Cameron Studio a tracking number will be provided allowing you to follow the progress of your shipment. See FedEx.com for further assistance.
For International Shipping:
FedEx provides door-to-door, customs-cleared delivery to more than 52 destination countries. Any (local) duties and taxes are your responsibility and are not covered by the shipping and handling fee.
Most shipments to Canada and Mexico are delivered within three business days barring any customs delays.
Most shipments to major destinations in Europe and Asia are delivered within four or five business days, again, barring any customs delays.
The current list of countries we support includes: Andorra, Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Columbia, Costa Rica, Czech Republic, Denmark, Dominican Republic, England, Finland, France, Germany, Guatemala, Honduras, Hong Kong, Hungary, India, Indonesia, Ireland, Italy, Japan, Liechtenstein, Luxembourg, Macau, Malaysia, Mexico, Monaco, Netherlands (Holland), Northern Ireland, Norway, Peru, Philippines, Poland, Portugal, San Marino, Scotland, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Kingdom and Venezuela
Proper Packaging
Please package your putter carefully and insure it for an appropriate amount. Use a stable box that will resist bending and fill the box with an appropriate packing material such as paper to ensure stability. Enclose one copy of the submission receipt with your putter(s) and use the second to address the package and as a record for yourself. Write the order number boldly on the outside of the package and secure the address label extremely well (most shipment losses are due to torn labels). Please use a carrier that offers "tracking" capabilities, such as Federal Express, UPS or DHL.
Insurance
All of our outbound packages are insured by FedEx for the dollar amount you specify on the submission form. The following is a breakdown of the additional fee to expect for insuring your putter:
$.00-$100 = $.00
$100.01-$500 = $2.50 minimum
$500.01- $3000 = $.50 per $100 of value
If you wish to insure your putter for more than $3000 please make arrangements with an alternate insurer for full coverage. FedEx will not be held responsible for shipments or claims exceeding $3000 in declared value.
Methods of Payment
All putter submissions will require a credit card. Please have your credit card ready. We accept Visa, MasterCard or American Express. Please note, when placing your order online, we are charging you credit card at the time of order. If we do not receive your putter within 30 days of submission and cannot contact you we will issue a refund. Refunds will be credited to the credit card that was used at the time of the initial order.
Sales Tax Applicable sales tax will be charged automatically to orders shipped to AR, AZ, CA, CO, CT, DC, FL, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, NC, ND, NE, NJ, NV, NY, OH, OK, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, AND WY.
Contact Information If you have any questions or comments about Scotty Cameron by Titleist Putters, please e-mail us at customshop@acushnetgolf.com. If you have a more immediate concern the Authentication Department can be reached at (760) 591-9720.
Copyright ©2003 Acushnet Company, Inc.
|
|
|
|
|
|
|
